SMSTURBO BILLING - REVERSING THE BILLING PROCESS - UNDO
After a billing process is completed, you may discover a mistake (wrong invoice date or wrong date range of tickets, etc.). One invoice or a batch of invoices can be reversed or undone using the Undo Button.
From the main screen of SMSTurbo
Make sure you UNDO the right transactions and use the correct invoice numbers.
Click the UNDO Customer Invoiced Tickets.
A screen will display to Confirm UNDO?
Click YES to continue
A screen will display, UNDO was completed. This dialog also states the Invoice Number will be reset.