SAGE50 REVERSING THE PROCESS - UNDO
After a billing process is completed, you may discover a mistake (wrong invoice date or interfaced the wrong date range of tickets, etc.). One invoice or a batch of invoices can be reversed or undone using the Undo Button. Undo can be accomplished for each of the four billing options: Invoice, Sales Receipt, Bill or Vendor Paid Transaction.
NOTE: THE UNDO WILL ONLY REVERSE THE SMSTurbo BILLING PROCESS. NO DATA WILL BE REVERSED OR CHANGED IN SAGE50. WE SUGGEST YOU DELETE INDIVIDUAL TRANSACTIONS IN SAGE50 BEFORE PROCEEDING WITH THE UNDO PROCESS IN SMSTurbo.
Go to Accounting then Billing.
Click the Undo icon.
You can UNDO Customer invoices, Customer cash receipts, Vendor bills or Vendor payments.
Make sure you UNDO the right transactions and you use the correct numbers.
Click the appropriate check marked button to undo the items.
A screen will display to Confirm UNDO?
Click YES to continue.
A screen will display that UNDO was completed.
This screen reminds you that the Invoice Number has been reset.
Now the ticket(s) can be changed in the Pricing option or voided and recreated.